Trust Center
What we do — and what we don't. Verifiable, not just promised.
Development & Hosting — Switzerland
Literaxis is developed by turmitus.tech in Switzerland. Hosting, database and infrastructure run on Infomaniak servers in Switzerland. Swiss data protection law (DSG/nDSG) applies.
Zero-Storage — 7-Day Deletion
Your manuscript belongs to you. Uploaded files and translated texts are automatically and irreversibly deleted after 7 days. No permanent storage of book content. No sale of text data. Ever.
No Tracking — No Advertising
No third-party analytics services. No Google Analytics, no Facebook Pixel, no cookie tracking. Only technically necessary session cookies. That's why there's no cookie banner.
AI — Transparent and Bounded
For translation we use Claude by Anthropic (USA). Texts are transmitted exclusively for the core function — no sharing with external AI models or third parties. Internally, we collect anonymised quality metrics (sentence structure, style markers) solely to improve our service — with no link to content or authors.
Automatic Quality Validation
Every translation undergoes an automatic validation pass after completion. A second AI pass independently checks for omissions, tense inconsistencies, register breaks and meaning errors. Detected problems are flagged as VALIDATION ERROR in the annotated PDF — transparent, explained, with no automatic intervention in the text.
Passwords — Never Readable
Passwords are hashed with bcrypt and never stored in plain text. Even we as operators cannot read your password. All connections are TLS-encrypted.
Account Deletion — In Your Hands
You can delete your account and all associated data at any time directly in the Dashboard, without a support request. Deletion is immediate and irreversible.
Import & Export — Anytime, No Lock-In
You can save your manuscript as a complete backup (cover, chapters, all supplementary data) to your own storage device at any time and read it back in later. Importing from other writing programs (DOCX, EPUB, TXT) is also possible at any time. You are never locked into Literaxis Studio — your book belongs to you, no matter how far along you are.
Third Parties — Full Overview
| Provider | Function | Note |
|---|---|---|
| 🇨🇭 Infomaniak | Hosting, database, servers | Switzerland — all core data |
| 🇺🇸 Anthropic | AI processing (translation) | USA — during processing only |
| 🇫🇷 Brevo | Email (verification, reset) | France/EU — GDPR-compliant |
| 🇺🇸 Stripe | Payment processing | USA — PCI-DSS Level 1 |
| 🇺🇸 Upstash | Redis cache (job queue) | USA — technical IDs only, no text |